Declaration on Data Protection

In this data protection statement, we describe how we at Antares Fiduciaria SA collect and process personal data. This data protection statement is not exhaustive, and other statements regarding data protection may govern specific cases. For the purposes of this data protection statement, personal data refers to all information relating to an identified or identifiable person.

1. Data Controller and Contact

The entity responsible for the data processing described here is Antares Fiduciaria SA unless indicated otherwise in specific cases. Inquiries about data protection can be sent to us by mail or email, attaching a copy of the identity card or passport for user identification::

Antares Fiduciaria SA
Lara Ameraldi
Via F. Pelli 2
6900 Lugano
Tel.: +41 91 913 40 80
E-mail: contact@antaresfid.com

2. Acquisition and processing of personal data

Our processing of personal data involves, in particular, the following categories:

  • Customer data to whom we provide or have provided services
  • Personal data received indirectly from our clients in the course of service provision
  • Data obtained from viewing our website
  • Data resulting from our newsletter
  • Data obtained by participating in our events
  • Data obtained during communication or visits, both in-person and online
  • nell’ambito di altri rapporti contrattuali (p. es. come fornitore di merci o servizi oppure come consulente)
  • dati ricevuti in occasione di candidature
  • dati che siamo obbligati a trattare per motivi legali o amministrativi
  • In cases where we need to fulfill due diligence obligations or other legitimate interests, e.g., to avoid conflicts of interest, money laundering, or other risks, or to ensure data accuracy, verify solvency, protect security, or exercise our rights

Detailed information on the respective treatment categories can be found in the description at point 4.

3. Categories of personal data

The personal data we process depends on your relationship with us and the purpose for which we process it. In addition to your contact details, we also process other information about you or individuals associated with you. Sometimes, this information may include particularly sensitive personal data.

We acquire the following categories of personal data, depending on the purpose for which we process it:

  • Contact information (e.g., name, surname, address, phone number, email)
  • Customer-related information (e.g., date of birth, nationality, marital status, profession, title, function designation, passport/ID number, AVS number)
  • Risk assessment data (e.g., solvency information, commercial register data)
  • Financial information (e.g., data on bank relationships)
  • Data related to the mandate, depending on the type of mandate (e.g., tax information, statutes, minutes, projects, contracts, employee data (e.g., salary, social insurance), accounting data, economic entitlements, ownership reports)
  • Data concerning web pages (e.g., IP addresses, device information (UID), browser information, website usage (use and analysis of plugins, etc.)
  • Application data (e.g., CVs, work certificates)
  • Marketing information (e.g., newsletter subscription)
  • Security and network data (e.g., visitor lists, access controls, email network scanners, phone call lists)
  • Procedural files (complaints, mandate agreements, invoice copies, correspondence) in arbitration or legal proceedings.

To the extent permitted, we also acquire certain data from public sources (e.g., execution registers, land registers, commercial registers, press, internet) or receive it from our clients and their employees, authorities, courts (arbitral), and other third parties. In addition to the data you provide directly, the categories of personal data that concern you and that we receive from third parties include, in particular, information from public registers, information that comes to our knowledge in judicial or administrative proceedings, information related to your professional functions and activities (to enable us, e.g., to conclude and process business with your assistance, affairs with your employer), information about you from correspondence and interviews with third parties, information about solvency, information about you provided by people in your environment (family, consultants, legal representatives, etc.), to enable us to conclude or fulfill contracts with you or involving you (e.g., references, your delivery address, powers of attorney), information to comply with legal requirements, e.g., regarding money laundering or export restrictions, information from banks, insurers, distributors, and other contractual partners for your request or provision of services on your part (e.g., payments and/or purchases made), information about you from media and the internet (if appropriate in the specific case, e.g., in the context of an application, etc.), your addresses and possibly interests, as well as other socio-demographic data (for marketing), data related to website usage (e.g., IP address, MAC address of the smartphone or computer, information about your device and its settings, cookies, date and time of visit, pages and content accessed, functions used, referral websites, location information)

4. Purposes of data processing and legal bases

4.1. Provision of services

We mainly process personal data that, in the context of our mandate relationships with our clients and other contractual relationships with business partners, we receive from them and from other involved individuals.

In the case of personal data from our clients, it involves, in particular, the following information:

  • Contact information (e.g., name, surname, address, phone number, email, other contact information)
  • Personal information (e.g., date of birth, nationality, marital status, profession, title, function designation, passport/ID number, AVS number, family situation, etc.)
  • Risk assessment data (e.g., solvency information, commercial register data, sanctions lists, specialized databases, data obtained from the internet)
  • Financial information (e.g., data concerning bank relationships, investments, or participations)
  • Mandate-related data, depending on the type of mandate (e.g., tax information, statutes, minutes), employee data (e.g., salary, social insurance), accounting data, etc.
  • Particularly sensitive personal data: this may include data about health status, religious beliefs, or social assistance measures, especially when providing services in the field of salary processing or accounting.
  • Data from ongoing or concluded criminal proceedings.

We process this personal data for the described purposes, based on the following legal bases:

  • Conclusion or execution of a contract with the data subject or in their favor, including pre-contractual negotiations and any realization (e.g., consulting, fiduciary)
  • Compliance with a legal obligation when we are obligated to disclose information
  • Protection of legitimate interests (e.g., for administrative purposes or to improve our quality, ensure security, manage risks, exercise our rights, defend against unfounded claims, or check the possibility of conflicts of interest)
  • Consent (e.g., to send you marketing information).

4.2. Indirect processing of data from service provision

When providing services to our clients, we may process personal data that we have not directly acquired from the data subjects or data of third parties. Typically, these third parties are employees, contacts, family members, or individuals who, for other reasons, have a relationship with the clients or data subjects. We need this personal data to fulfill contracts with our clients. We receive this personal data from our clients or third parties appointed by them. Third parties for whom we process information for this purpose are informed about this processing by our clients. For this purpose, our clients can refer to this data protection statement.

The data concerning individuals who have a relationship with our clients consist, in particular, of the following information:

  • Contact information (e.g., name, surname, address, phone number, email, other contact information, marketing data, etc.)
  • Personal information (e.g., date of birth, nationality, marital status, profession, title, function designation, passport/ID number, AVS number, family situation, etc.)
  • iFinancial information (e.g., data concerning bank relationships, investments, or participations)
  • Mandate-related data, depending on the type of mandate (e.g., tax information, statutes, minutes), employee data (e.g., salary, social insurance), accounting data.
  • Particularly sensitive personal data: this personal data may also include particularly sensitive data, such as data about health status, religious beliefs, or social assistance measures, especially when providing services in the field of salary processing or accounting.

We process this personal data for the described purposes, based on the following legal bases:

  • Conclusion or execution of a contract with the data subject or in their favor, including pre-contractual negotiations and any realization (e.g., when fulfilling our contractual obligations)
  • Compliance with a legal obligation when we are obligated to disclose information
  • Protection of legitimate interests, especially our interest in providing optimal services to our clients.

4.3.Use of our website

For the use of our website, no personal data needs to be disclosed. However, when the site is accessed, the server collects a variety of information about the user, which is temporarily stored in the server's log files. The use of this generic information does not involve any attribution to a specific person. The collection of such information or data is necessary for technical reasons, to be able to display our site and ensure its stability and security. This information is also collected to improve the site and analyze its usage

More specifically, it concerns the following information:

  • Contact information (e.g., name, surname, address, phone number, email)
  • Other information you transmit to us via the site
  • Technical information, information about user behavior, or site settings (e.g., IP address, UID, device type, page click count, newsletter opening, link clicks, etc.) that are transmitted directly to us or our service providers.

We process this personal data for the described purposes, based on the following legal bases:

  • Protection of legitimate interests (e.g., for administrative purposes, to improve our quality, analyze data, or promote our services)
  • Consent (e.g., for the use of cookies or for the newsletter).

4.4.Use of the Newsletter

If you subscribe to our newsletter, we use your email address and other contact details to send it to you. With your consent, you can subscribe to our newsletter. Mandatory information for sending the newsletter is your full name and your email address, which we save after your registration. The legal basis for processing your data, in relation to our newsletter, is your consent to its sending. This consent can be revoked at any time by unsubscribing from the newsletter.

4.5.Participation in events

If you participate in an event organized by us, we collect the necessary personal data to organize and carry out the event and, if necessary, provide you with additional information later. Furthermore, we use your information to notify you of additional events. It may happen that during such events, you are photographed or filmed, and then the images may be published internally or externally by us.

More specifically, it concerns the following information:

  • Contact information (e.g., name, surname, address, phone number, email)
  • Personal information (e.g., profession, function, title, employer's company, dietary habits)
  • Images or videos
  • Payment information (e.g., bank relationship)

We process this personal data for the described purposes, based on the following legal bases:

  • Fulfilment of a contractual obligation with the data subject or in their favour, including pre-contractual negotiations and any realization (possibility of participating in the event)
  • Protection of legitimate interests (e.g., organization of events, dissemination of information about our event, provision of services, efficient organization)
  • Consent (e.g., to send you marketing information or create illustrative material).

4.6.Direct communication and visits

If you contact us (by phone, email, or chat) or if we contact you, we process your personal data necessary, depending on the purpose. Also, we process this data when you visit us. In this case, you may need to leave your contact information before your visit or when you arrive at the reception. We store this personal data for a certain time to protect our infrastructure and information. To organize telephone conferences, online meetings, video conferences, and/or webinars, we use the "Zoom" or "Microsoft Teams" or "kMeet" service by Infomaniak.

In particular, we process the following information:

  • Contact information (e.g., name, surname, address, phone number, email)
  • Marginal information about communication (e.g., IP address, duration and channel of communication)
  • Recording of conversations (e.g., in the context of video conferences)
  • Other information that the user uploads, makes available, or creates during the use of the video conferencing service, as well as metadata used for the maintenance of the service provided, as well as additional information on the processing of personal data by "Zoom" that can be found in their data protection information
  • Personal information (e.g., profession, function, title, employer's company)
  • Date and time of the visit.

Trattiamo questi dati personali per gli scopi descritti, fondandoci sulle seguenti basi legali:

  • adempimento di un obbligo contrattuale con la persona interessata o in suo favore, comprese le trattative precontrattuali e l’eventuale realizzazione (fornitura di un servizio)
  • tutela di legittimi interessi (p. es. sicurezza, tracciabilità, come pure cura e amministrazione delle relazioni con i clienti).

4.7.Candidature

Potete inoltrarci, tramite lettera o l’indirizzo e-mail indicato nel nostro sito, la vostra candidatura per un posto di lavoro nella nostra azienda. I documenti e tutti i dati personali comunicatici con la candidatura, sono trattati con la massima riservatezza e soltanto allo scopo di evadere la pratica della vostra candidatura, per essere assunti da noi. In assenza della vostra opposizione, al termine della procedura di candidatura, il vostro incarto vi viene rinviato oppure cancellato/distrutto, se non sussiste un obbligo legale di conservarlo. Le basi legali per il trattamento dei vostri dati sono costituite dal vostro consenso, dall’esecuzione del contratto con voi e dai nostri legittimi interessi.

In particolare, trattiamo le informazioni seguenti:

  • informazioni di contatto (p. es. nome, cognome, indirizzo, numero di telefono, e-mail)
  • informazioni personali (p. es. professione, funzione, titolo, ditta del datore di lavoro)
  • documenti di candidatura (p. es. lettera di motivazione, attestati, diplomi, curriculum vitae)
  • informazioni di valutazione (p. es. valutazione del consulente del personale, referenze, assessment)

Trattiamo questi dati personali per gli scopi descritti, fondandoci sulle seguenti basi legali:

  • tutela di legittimi interessi (p. es. assunzione di nuovi collaboratori)
  • consenso

4.8.Suppliers of goods and services, other contractual partners

QWhen we enter into a contract with you to provide us with a service, we process personal data concerning you or your collaborators. This data is necessary for us to communicate with you to request your services. Sometimes, we also process this personal data to verify if there may be a conflict of interest in relation to our auditing activity and to ensure that we do not unintentionally incur any risks with our collaboration (e.g., regarding money laundering or any sanctions).

In particular, we process the following information:

  • Contact information (e.g., name, surname, address, phone number, email)
  • Personal information (e.g., profession, function, title, employer's company)
  • Financial information (e.g., data from bank relationships)

We process this personal data for the described purposes, based on the following legal bases:

  • Conclusion or execution of a contract with the data subject or in their favour, including pre-contractual negotiations and any realization
  • Protection of legitimate interests (e.g., avoiding conflicts of interest, protecting the company, exercising legal rights).

5. Tracking technologies

On our website, we use cookies. These are small files that your browser automatically creates and saves on your device (laptop, tablet, smartphone, etc.) when you visit our site.

The cookie contains information derived from the specific device used. However, this does not mean that we immediately learn your identity.

The use of cookies, on the one hand, aims to make your use of our offer more pleasant. For example, we use so-called session cookies to know if you have already visited certain pages on our site. When you leave our page, these cookies are automatically deleted.

additionally, to optimize ease of use, we use temporary cookies, which are saved on your device for a predetermined period. If you visit our page again to use our services, the system automatically recognizes that you have already been with us, what data you have entered, and what settings you have activated, so you don't have to enter/activate them again. We use cookies to statistically record the use of our site and analyze our offer to optimize it for you. When you revisit our page, these cookies allow us to know automatically that you have already been with us. These cookies are automatically deleted after a predetermined time.

The data processed via cookies is necessary for the mentioned purposes. Most cookies are automatically accepted by browsers. However, you can configure your browser so that it does not save any cookies on your computer or so that a notice appears before a new cookie is inserted. Furthermore, completely disabling cookies may prevent you from using all the functions of our site.

6. Web and newsletter analysis

To be informed about the use of our website, improve our internet offer, or draw your attention to our advertising on third-party sites or social media, we use the following web analysis tools and retargeting technologies: Google Analytics.

These tools are provided by third-party providers. Generally, information acquired for this purpose about the use of a site is transmitted to the third-party provider's server through cookies or similar technologies. Depending on the third-party provider, these servers may be located abroad.

Normally, data transmission occurs by abbreviating IP addresses, preventing individual terminals from being identified. The transmission of this information by third-party providers only occurs based on legal requirements or as part of commissioned data processing.

6.1.Google Analytics

On the pages of our site, we use Google Analytics, the web analysis service of Google LLC, Mountain View, California, USA; responsible for Europe is Google Limited Ireland ("Google"). To deactivate Google Analytics, Google provides a browser plug-in at https://tools.google.com/dlpage/gaoptout?hl=it.

Google Analytics uses cookies. These are small text files, which allow specific information about you to be saved on your terminal. Such cookies enable Google to analyze the use of our site's offerings. Generally, the information acquired by the cookie and concerning the use of our pages (including your IP address) is transmitted to a Google server in the USA, where it is stored. We would like to point out that on this site Google Analytics has been integrated with "gat._anonymizeIp();" in order to ensure anonymized acquisition of IP addresses (so-called IP- masking). If anonymization is active, within the member states of the European Union and the other member states of the European Economic Area, Google shortens IP addresses so that your identity cannot be traced. Only in exceptional cases is the entire IP address transmitted to a Google server in the USA and abbreviated there. Under special circumstances, Google may relate your IP address to other Google data. For the transmission of data to the USA, Google has undertaken to sign and comply with standard EU contractual clauses.

6.2.Google Maps

On our site, we use Google Maps (API) from Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; responsible for Europe is Google Limited Ireland, "Google"). Google Maps is a web service for displaying interactive (geographical) maps to show geographical information. By using this service, we can show you where we are and make it easier for you to find your way. Simply by calling up the following pages, which integrate Google Maps, information about your use of our site (such as your IP address) is transmitted to Google servers in the USA and stored there. This happens regardless of whether Google provides a user account to which you are logged in or whether such an account does not exist. If you are logged into Google, your data is directly assigned to your account. If you want to avoid this assignment to your Google profile, you must log out before activating the button. Google stores your data (even if you are not logged in as a user) as user profiles and analyzes them.

For data transmission to the USA, Google has committed to signing and respecting the EU's standard contractual clauses.

6.3.Social media plug-in

On our site, so-called social media plug-ins ("plug-ins") from third-party providers are used. The plug-ins are recognisable by the logo of the respective social network. Through the plug-ins, we offer you the opportunity to interact with social networks and other users. On our website, we use the following plug-ins: Facebook, Twitter, LinkedIn, YouTube. When you call up our site, your browser establishes a direct connection to the servers of the third-party provider. The content of the plug-in (e.g., YouTube videos) is transmitted directly from the respective third-party provider to your browser and integrated into the page.

The retransmission of data to display content (e.g., Twitter posts) occurs independently of whether you have an account with the third-party provider and are logged in or whether such an account does not exist. Furthermore, if you are logged into the third-party provider, the data we acquire is directly assigned to the account you have with that provider. Finally, if you activate the plug-ins, the information is published on the social network and displayed to your contacts. To learn about the purpose and scope of data acquisition, as well as the further processing and use of data by third-party providers, and your rights in this regard and possible settings to protect your privacy, please refer to the third-party provider's data protection notices.

The third-party provider stores the data collected about you in the form of user profiles and uses it for advertising, market research, and/or configuring its site according to need. Such analysis is also carried out for users not logged in to present need-based advertising and to inform other users of the social network about your activities on our site. If you want to prevent third-party providers from assigning the data collected on our site to your personal profile in the respective social network, log out of that social network before visiting our site. You can completely prevent the loading of plug-ins with specialized add-ons for your browser, such as "Ghostery" (https://www.ghostery.com/) or "NoScript" (http://noscript.net/).

6.4.Newsletter Tracking

To send our newsletter, we use specially designed software that allows us to send and analyze newsletters. To perform this analysis, we acquire device and access data. To acquire data, the newsletter contains a pixel. The newsletter, and the sites reachable from it, are also tracked through cookies. A pixel is an image file that is saved on the recipient's device.

With these technologies, we are informed whether the newsletter has arrived, whether it has been opened, and which content has been clicked. We use this information to improve our newsletter and our offer.

You can prevent a pixel from being placed by disabling HTML in your mail program (the method varies depending on the mail program used).

7. Forwarding and Transmission of Data

We only forward your data to third parties if it is necessary to provide our service, if these third parties provide us with a service, if there is a legal or administrative obligation in this regard, or if we have a predominant interest in the transmission of personal data. We also forward personal data to third parties when you have given your consent or have asked us to do so.

Personal data is not always transmitted encrypted. Unless explicitly agreed upon with the client, accounting data, salary administration data, accounts, and salary certificates are not transmitted in encrypted form.

The following categories of recipients may receive personal data from us:

  • Branches, affiliated and sister companies
  • Service providers (e.g., IT service providers, hosting providers, suppliers, consultants, lawyers, insurance)
  • Third parties within the framework of our legal or contractual obligations, such as authorities, government agencies, courts.

With service providers processing personal data on our behalf, we conclude contracts requiring them to ensure data protection. Our service providers are primarily located in Switzerland or the EU/EEA. Certain personal data may also be sent to the USA (e.g., Google Analytics data) or, in exceptional cases, to other countries worldwide. If it is necessary to send data to other countries that do not have sufficient data protection, this is done based on EU standard contractual clauses (e.g., in the case of Google) or other suitable tools.

Non sempre i dati personali vengono trasmessi cifrati. Salvo diverso accordo esplicito con il cliente, i dati contabili, i dati dell’amministrazione salari, i conteggi e gli attestati dei salari non vengono trasmessi in modo cifrato.

Le seguenti categorie di destinatari possono ricevere dati personali da noi:

  • succursali, società affiliate e consorelle
  • fornitori di servizi (p. es. fornitori di servizi IT, hosting provider, fornitori, consulenti, avvocati, assicurazioni)
  • terzi nel quadro dei nostri obblighi legali o contrattuali, come autorità, istituti statali, tribunali.

Con i fornitori di servizi, che trattano dati personali su nostro mandato, stipuliamo contratti con i quali siimpegnano a garantire la protezione dei dati. I nostri f ornitori di servizi si trovano prevalentemente in Svizzera o nell’UE / nello SEE. Determinati dati personali possono essere anche inviati negli USA (p. es. dati di Google Analytics) o, in casi eccezionali, anche in altri paesi in tutto il mondo. Se è necessario inviare i dati in altri paesi, che non dispongono di una protezione dei dati di livello sufficiente, ciò avviene sulla base delle clausole contrattuali standard dell’UE (p. es. in caso di Google) o di altri strumenti adatti.

8. Duration of personal data storage

We process and store your personal data for as long as necessary to fulfill our contractual and legal obligations or to achieve the purposes pursued with the processing, for example, for the entire business relationship duration (from pre-contractual negotiations, contract execution, to termination), as well as in accordance with legal archiving and documentation obligations. Furthermore, personal data may be stored for as long as claims could be asserted against our company (especially until the expiry of the legal limitation period) and to the extent that other legal reasons require us to do so or legitimate business interests demand it (e.g., for evidence and documentation purposes). Once your personal data is no longer necessary, it is generally deleted or anonymized to the extent possible. In principle, terms of storage for operational data (e.g., system logs) are twelve months or shorter.

9. Data Security

We take appropriate technical and organizational security measures to protect your personal data from misuse and unauthorized access, such as issuing guidelines, training, IT and network security solutions, controls, and access restrictions, encryption of data storage and data transmission, pseudonymization, and checks.

10. Obligation to provide personal data

In the context of our business relationship, you must provide the personal data necessary for the establishment and execution of this relationship, as well as for the fulfillment of contractual obligations related to it (usually, you do not have a legal obligation to provide us with data). Without this data, we will not be able to conclude a contract with you (or the service or person you represent) or to execute it. Our website cannot be used if certain information (such as the IP address) is not provided to ensure data transmission.

11 Your rights

Regarding our processing of personal data, you have the following rights:

  • Right to be informed about the personal data concerning you and stored by us, the purpose of processing, the origin, and the recipients or categories of recipients to whom personal data is forwarded.
  • Right to rectification if your data is incorrect or incomplete
  • Right to limit the processing of your personal data
  • Right to demand the deletion of processed personal data
  • Right to data portability
  • Right to object to data processing or to revoke consent to the processing of personal data at any time without giving reasons
  • Right to lodge a complaint with a competent supervisory authority, if legally provided.

To assert these rights, please contact the address indicated in point 1.

However, please note that we reserve the right to enforce legal restrictions if we are, for example, obliged to retain or process certain data, if we have a predominant interest in doing so (to the extent we can invoke it), or if we need it to assert rights. If this results in costs for you, we will inform you in advance.

12. Amendment of the declaration on data protection

We expressly reserve the right to modify this declaration on data protection at any time.

Last modified: September 2023.


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